ICT Officer

Hours Per Week

30 - 37.5

Location

Nantgarw Office

Salary

£18,000 - £21,000

What we can offer you

  • When travelling in work time you will be paid 45p per mile travel expenses

  • Employees receive 30 days holiday (including Bank Holidays) (pro-rata for part time)

About Us

Drive is a registered charity that for the last 25 years has supported people with learning and /or physical disabilities and people with autism, in their own home and in the local community to lead full and valued lives.

Who we are looking for

The Officer (ICT) provides vital ‘back office’ and ‘user support’ to staff focusing on ICT tasks carried out on a daily or ad hoc basis. This includes repairs, maintenance, support and the introduction of new software and hardware systems. It also involves support to users when working remotely from home or client sites.

The ICT Officer will provide first and second line support for Drive systems and employees, ensuring all incidents and service requests received via telephone, email, web-form,  and face-to-face are handled in accordance with the IT Helpdesk established service levels.

Want to find out more?